Terms & Conditions

Before we get down to birthy fun, here’s some information about paying for your course & what happens if you need to postpone or cancel sessions.

Congratulations on your pregnancy! Thank you for choosing to book a course with me. By booking with me you agree to the following T&C's. Dull I know, but necessary.

BirthLife UK is GDPR compliant. This means that I hold your personal data securely, and that we do not share it with other businesses without your express & direct permission. I may email you from time to time – either with a newsletter, or directly & personally – and you may opt out from these communications at any time. There is a detailed cookies and GDPR policy below.

Please don’t hesitate to contact me if you have any questions about the information below. Otherwise, I look forward to seeing you in class!

PHONE: 07825 799 539

EMAIL: birthlifeuk@gmail.com

COURSE DESCRIPTION: Hypnobirthing Course over 4 x 2.5 sessions.

TOTAL COURSE FEE: *as stated to you in emails*

DEPOSIT: £50 for all courses

BALANCE PAYMENT: Please ensure you pay your balance by 7 days before the start of your first class.

BANK DETAILS

Account name: Sarah Alderson

Account number: 01605799

Sort code: 60-83-71

IF THE FULL COURSE FEE IS NOT RECEIVED.

Please note that if payment of the remaining balance has not been received 7 days at the latest prior to the start of your first class, you will not be able to attend the class.

Please remember that your £50 deposit is non-refundable. You may, if you wish, choose to go ahead and book your place on a later course. This may be arranged, but a postponement fee of £20 will be charged (to cover the costs of administration, time & any travel incurred).

IF YOU WISH TO CANCEL YOUR COURSE

You may cancel the course at any time, as follows;

7 days notice or more, each session that has not been delivered will be refunded pro rata.
3 days notice, the next session will be refunded at 50%, Any further sessions will be refunded pro rata.
1 days notice, the next session will be refunded at 25%, further sessions will be refunded pro rata.

Please remember that your £50 deposit is non-refundable, and the calculations above will be made from the balance.

IF YOU NEED TO CANCEL A SESSION DUE TO SICKNESS

Private classes - if you or your partner are unwell and are unable to attend a class, the session can be rescheduled, at no additional cost, at a time convenient to our diary and yours.

If you need to re-schedule more than one session, there may be additional associated costs (childcare, travel, administration). I will endeavour to avoid these, and they must agreed to & paid in advance should they be incurred.

Group classes - If you are or your partner are unwell and unable to attend a group class, I will endeavour to invite you to attend the next available class. I will also send you the class content materials via email.

IF YOUR BABY IS BORN BEFORE THE END OF THE COURSE

Some babies are born sooner than expected! If your baby surprises everyone, and arrives before you have completed your course, you may of course request a pro rata refund for the sessions you did not complete.

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GDPR

Information Held
We, Birthlife UK, as data controller, hold business contact information including the names and contact details of individuals. This may include their email address, mobile or landline telephone numbers and business addresses. We do not hold any sensitive information such as sex, religious beliefs or age.

The information we store is used solely on the GDPR lawful basis of: ‘Legitimate interests: the processing is necessary for your legitimate interests’. This includes advertising, marketing and public relations and for the upkeep of our own accounts. This processing of personal information is done solely to support our primary business activity.

The information we store has come from a variety of sources including incoming business enquiries, and online searches for publicly available information on prospective business customers.

The individuals we hold information about are restricted to those we need to process for our own marketing and account – for example past, existing or present customers or suppliers. The information we hold is restricted to that information necessary for our advertising, marketing and public relations – for example, names, email addresses and other identifiers.

Additionally, we process this information for the purposes of keeping accounts relating to any business or other activity we carry out; for keeping records of purchases, sales or other transactions to ensure the relevant payments, deliveries or services take place.

The individuals we hold information about are restricted to anyone whose personal information needs to be processed for the upkeep of these accounts and records – for example past, existing or present customers or suppliers. Further, the information we hold is restricted to that personal information that is necessary for the upkeep of these accounts and records.

No information relating to any individual under the age of 18 years is or will ever be knowingly recorded.

Data Retention

The information we hold is reviewed annually to make sure that it is accurate and relevant to my ‘core business purposes’. Incorrect or out of date data will be updated when identified.

Subject Access Requests

Any individual may submit a Subject Access Request at any time. Following verification of their identity, they will be provided in writing via email, a detailed report describing what personal data is held by myself, why it is being held, which individuals or organisation it has or might be shared with and the source of this information (if available), within one calendar month of submission.

Data Breaches

In the event of a data breach, the risk to individuals on my data base is low and unlikely to affect the rights and freedoms of those individuals that could result in: discrimination, damage to reputation, financial loss, loss of confidentiality or any other significant economic or social disadvantage. However, in the event that exposure to this risk is possible, the ICO will be informed within 72 hours of the breach becoming known, followed by direct correspondence to the individual(s) concerned.

Data Sharing

We do not directly share any of the information we store digitally in my database with any third party.

Contact

If any individual feels that any aspect of these activities contravenes G.D.P.R. regulations, they are invited to contact us directly to which we will respond formally within 10 working days. Individuals should be aware that if they believe there is a problem with the way we are handling their data, they also have the right to complain to the ICO if they wish.